Terms of Service
Last updated: July 23, 2025
Acceptance of Terms
By accessing or using eSIM2Go (via Telegram bot, website, or API), you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our service immediately.
Service Description
eSIM2Go provides technical access to eSIM profiles from third-party mobile network providers. We are NOT a mobile carrier or telecommunications company.
Service Limitations
- All eSIMs are for mobile data only - no voice calls or SMS are supported
- eSIM availability depends on third-party providers and local network conditions
- We do not control the technical aspects of eSIM operation
- Service quality may vary based on local network infrastructure
Data Collection and Privacy
We store minimal data necessary for service functionality:
- Public Telegram information (name, username, ID) for bot functionality
- Order information for service delivery
- We do NOT require or store identification documents, passport details, or payment card information
- No KYC (Know Your Customer) procedures are required
Pricing and Payments
- Data plans range from $0.6 to $323 USD
- 20% discount applies to first-time purchases
- Payments are processed via cryptocurrency (BTC, TON, USDT)
- All prices are clearly displayed before purchase
- No hidden fees or additional charges
User Responsibilities
- You must be at least 18 years old to use this service
- You are fully responsible for complying with the laws of your country
- Ensure your device is compatible with eSIM technology
- Use the service in accordance with local regulations
Geographical Restrictions
We do NOT serve users from countries where eSIM usage may be restricted or prohibited, including but not limited to:
- Russia, China, Iran
- UAE, India, Turkey, Qatar
- Vietnam, Thailand
- Other countries with eSIM restrictions
It is your responsibility to ensure that eSIM usage is legal in your location. If you're located in one of these countries — please do NOT use this service.
Liability Disclaimer
We are NOT responsible for:
- Local eSIM restrictions or regulatory blocks by government authorities
- Loss of access to your Telegram account or crypto wallet
- Incorrect device setup or eSIM incompatibility with your device
- eSIM failures, access restrictions, or device incompatibilities
- Service availability variations by location and third-party providers
- Network coverage, speed, and quality determined by local carriers
- Any financial losses or damages resulting from service interruptions
- Technical issues on the user's side or third-party provider failures
You use this service at your own risk.
Refund Policy
All purchases are final. Due to the nature of cryptocurrency payments and digital eSIM delivery, we do NOT offer refunds under any circumstances.
- eSIM profiles are delivered instantly and cannot be "returned"
- Cryptocurrency transactions are irreversible by design
- Once an eSIM is activated, it cannot be deactivated or transferred
- Please ensure device compatibility before purchase
Before purchasing, we strongly recommend testing device compatibility and reviewing all service limitations.
Contact Information
For questions about these terms, please contact us:
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a new "Last updated" date. Continued use of our service after changes constitutes acceptance of the new terms.